DocStar Value-added Reseller FAQs

FAQs

What is a VAR Partner?

A VAR (Value-Added Reseller) Partner is a company that resells DocStar’s content and process automation solutions to end customers, often adding additional value through services like implementation, customization, and support.

How do I become a VAR Partner?

Becoming a DocStar Value Added Reseller (VAR) Partner is a simple process. Click the [Apply] button, fill out the form, and within three business days we will contact you to continue the discussion. We look forward to collaborating with you to drive digital transformation and mutual success.

What support does DocStar provide to VAR Partners?

DocStar is committed to providing comprehensive support to our VAR Partners to ensure mutual success and seamless collaboration. Our support includes:

Dedicated Partner Portal: Access to a wealth of resources, including marketing materials, training modules, and sales tools tailored to enhance your selling capabilities.
Technical Training and Certification: Hands-on training sessions and certifications to equip your team with the necessary skills to effectively implement and support DocStar solutions.
Marketing Development Funds (MDF): Financial support to assist in co-marketing efforts and promotional activities, ensuring maximum visibility and success for joint initiatives.
Dedicated Line of Support: Priority access to our technical and sales support teams to address any queries or issues promptly, ensuring smooth project implementations and customer satisfaction.
Partner Advisory Council: Participation in strategic discussions and feedback sessions to influence product development, roadmap planning, and partnership enhancements.
And more.

Can VAR Partners offer customization and integration services?

Yes, DocStar VAR Partners have the capability to offer customization and integration services to meet the specific needs of their clients. With DocStar’s flexible and scalable platform, VAR Partners can tailor solutions to align with unique business requirements, ensuring optimal functionality and seamless integration with existing systems.

DocStar provides comprehensive training, technical documentation, and support to equip VAR Partners with the knowledge and resources needed to deliver high-quality customization and integration services. This enables VAR Partners to enhance their service offerings, drive customer satisfaction, and differentiate themselves in the competitive marketplace.

DocStar empowers VAR Partners to provide end-to-end solutions that not only address document management and process automation needs, but also deliver tangible value and measurable results to their clients.

What industries does DocStar's solutions cater to?

DocStar’s solutions cater to a wide range of industries, including:

Education
Energy and Utilities
Financial Services
Government
Healthcare
Legal
Logistics and Distribution
Manufacturing
Non-profit Organizations
Professional Services
Retail

With its versatile and scalable platform, DocStar can adapt to the specific needs and challenges of various industries, offering tailored content and process automation solutions.

Is there a minimum sales quota or requirement for VAR Partners?

The specifics of minimum sales quotas or requirements for VAR Partners are outlined in our Precious Metals Program. If interested in learning more, please reach out directly.

Can VAR Partners offer training and support to clients using DocStar solutions?

Yes, VAR Partners can offer training and support to clients using DocStar solutions.

Are there marketing resources available to VAR Partners to help promote DocStar solutions?

Yes, there are marketing resources available to VAR Partners to assist in promoting DocStar solutions.

Can VAR Partners access demonstration versions of DocStar's solutions?

Yes, VAR Partners can access demonstration versions of DocStar’s solutions.

DocStar Value-added Reseller

FAQs

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