The Wait For task will put your workflow into a hold state while DocStar ECM waits for a particular condition to be true. You can set a limit to how long it will wait and enable polling to allow DocStar ECM to check for this periodically.
The workflow step editor allows you to dictate how the next assignee is chosen. Between round robin, load balance, random, and more, there are a lot of options. Learn what you need to know.